Making the most of doctor visits

Open, two-way communication between you and the members of your health care team is the key to a successful relationship. It is important to communicate the symptoms or problems you've had since your last visit and to discuss any concerns that you have about your health.

You should feel comfortable discussing any aspect of your health or life with your health professionals. No question is inappropriate, especially if it is something that concerns you. Do not be intimidated by their level of education or how busy they are. Focus on taking an active role in visits with your health care team members.

Choose from the following strategies if you need help making the best use of your time with doctors, nurses, and other health professionals:

  • Keep a notebook. This will make it easier to report symptoms or problems you've experienced since your last visit, such as swelling, weight gain, and shortness of breath. You can also record important information on when changes occurred, what seemed to cause them, and how you reacted. The more precise your observations are, the more helpful they'll be.
  • Prepare a list of questions in advance. Before your appointment, spend some time brainstorming a list of questions to ask. Prioritize the questions and write them down in a logical order. This can help you remember to address your concerns during the visit.
  • Take notes during your visit. Write down key information so that you can review it later.
  • Slow down the pace if necessary. Don't be embarrassed to slow down the pace of the conversation if you're feeling overwhelmed. If you don't understand a word or concept, ask for an explanation.
  • Don't withhold information.
    • Be upfront about whether you are following the recommendations of your doctor regarding diet, exercise, lifestyle, and medications. If you aren't following the recommendations, your health professional can help you get back on track.
    • Bring all your medications or a complete list of all medications —including non-prescription drugs, dietary supplements, and alternative medicines—that you are taking to office visits. This will allow your health professional to adjust your drug regimen accordingly.
    • Let your doctor know if you are having difficulty obtaining your medicines, including getting to the pharmacy to pick them up or being able to pay for them.
  • Don't leave the office until you understand your instructions. Write down any instructions, and ask questions if you don't understand anything.
  • If it would make you feel more at ease, bring along a family member or friend. This person can help take notes, listen to your doctor's instructions, and offer moral support during your appointment.
  • Don't hesitate to call the office. If you still have questions after your visit or are unsure about anything, call the office for clarification.


Author: Douglas Dana
Robin Parks, MS
Last Updated: September 21, 2007
Medical Review: Anne C. Poinier, MD - Internal Medicine
Caroline S. Rhoads, MD - Internal Medicine
Stephen Fort, MD, MRCP, FRCPC - Interventional Cardiology
Robert A. Kloner, MD, PhD - Cardiology
Ruth Schneider, MPH, RD - Diet and Nutrition

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