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| Problem | Cause | Solutions |
| Whistling or Squealing Noise | Too much earwax. | See your doctor. |
| Hearing Aid mold put in the ear the wrong way. | Take out the hearing aid and re-insert it | |
| Hearing Aid is too loose. | See your dealer. | |
| Volume of hearing aide turned up too high | Turn down volume to comfortable level. If this cannot be done, see your dealer. | |
| No Sound | Hearing aid plugged with wax. | Use a wax remover or change the ear was filter. Your dealer can tell you where to buy these. |
| Hearing aid may have moisture inside it (dropped in sink or from sweat) | Remove battery. Wrap heaing aid in a tissue. Please wrapped hearing aid in a container of rice. Leave overnight to dry out. If still no sound, see your dealer. | |
| Weak or dead battery. | Replace battery and safely dispose of old battery. | |
| Battery put in upside down. | Match the “+” on the battery to the “+” on the battery compartment. | |
| Hearing aid switched to telecoil (T). | Move toggle switch to position where hearing aid is on and you can hear. | |
| Dirty or corroded battery contacts. | Open the battery drawer, wipe contacts with a pencil eraser and replace battery. | |
| Whirring noise or‘motor-boating’ sound; aid sounds weak, fading | Dirty or corroded battery contacts. | Open the battery drawer, wipe contacts with a pencil eraser and replace battery. |
| Weak or dead battery. | Replace battery and safely dispose of old battery. | |
| Hearing aid plugged with wax. | Use your wax remover or change the ear wax filter. |
If it does not whistle, check for these common problems
If the hearing aid whistles while you are wearing it, check for these common problems
Hearing Aid
Handle gently, do not drop it
Keep it dry.
When not in use:
Use clean dry tissue to wipe aid; never use a damp cloth or other cleaner.
Use your wax remover system daily.
Do not buy more than 3 months supply.
Store batteries in a cool dry place.
Safely dispose of corroded batteries.
Put battery in hearing aid correctly (the + on the battery should match the + on the battery door).
Batteries generally last about 10-14 days. Hint: put battery stickers on your calendar - on the righ side of date for right ear and on left of date for left ear.
Safely dispose of dead batteries.
Batteries can be VERY dangerous if ingested. Keep out of reach of animals & small children.
For more information:
Board of Hearing Aid Dealers and Consultants
1515 Blanshard Street
Victoria, B.C.
V8W 3C8Tel: (250) 952-1502
Fax: (250) 952-2247
Western Institute for the Deaf and Hard of Hearing
2125 West 7th Avenue
Vancouver, B.C.
V6K 1X9Tel:
(604) 736-7391 (Voice)
(604) 736-2527 (TDD)Fax: (604) 736-4381
Toll free in B.C. 1-888-736-2527 (TDD)Web site: www.widhh.com
Canadian Hard of Hearing Association BC Chapter
2125 West 7th Avenue
Vancouver, B.C.
V6J 5C5Tel/Fax/TTY: (604) 733-3245
Toll free in B.C. (Voice): 1-888-736-7391Web site: www.chha.ca
The Ministry thanks The Western Institute for the Deaf and Hard of Hearing for its contribution towards developing this BC HealthFile.
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